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We recognize you may have concerns about the privacy of your business or personal information. Because protecting your confidential information is very important to us, we have adopted the following policy regarding how the information you share with AFA Protective Systems, Inc. is used and maintained. The primary reason we collect, use and share personal information is to serve you.

AFA does not sell or share customer information with non AFA companies for the purpose of marketing their products or services to you.


AFA Protective Systems, Inc. is made up of AFA Protective Systems, Inc.; AFA Massachusetts, Inc., AFA Southeast, Inc.; and Automatic Fire Alarm Company, Inc. that work together to bring you alarm services. We collect only relevant client information for conducting our business of rendering alarm or alarm related services such as:

  • Information we receive from you on contracts or other forms, such as name, address, Social Security number, and similar information. We use this information to administer your accounts, process alarm signals, provide customer services, and identify other products and services that may interest you.
  • Information about your account(s) with us, our affiliates or others, such as your account balance, payment history and check-writing activity. When you use online (Internet) products and services, we may collect data, such as transaction, site navigation and optional survey information. We use this information to provide better services.
  • Information we receive from a consumer reporting agency, such as credit relationships and credit history is used to help us determine your eligibility for products, collect or report debts owed to us, and protect our rights and property.


All or a portion of information collected through contracts and forms or information relating to your account history with us may be shared among AFA Protective Systems, Inc.’s affiliates. We may also share certain types of information, such as credit information. We do not share our customer’s information with outside parties unless it is related to providing alarm services.

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