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The Importance of Your Updating Emergency Contact List With Your Central Station Provider

If an emergency occurs, your central station monitoring company uses a list of predesignated contacts called an “emergency contact list” to alert you. But what would happen if a fire alarm triggers at your business and the names on your list no longer works for your organization?

If something happens to your facility it is important for your key personnel to be notified. Therefore, it is crucial that you keep your contact list up to date. The list of people you designated on your emergency contact list not only needs to be current, it should be well thought out. Here are a few considerations for you should take into account when making your emergency contact list:

  • People on the list should be part of your management team or other key employees.
  • These people should have access to your place of business and be authorized to make decisions in the case of an emergency.
  • When you are putting this list together for your business, make sure to inform everyone on this list you are adding them.
  • Make sure that all the information you are adding is up to date. Take the time to call all the numbers to make sure your data is correct.

If you are a customer of AFA Protective Systems, you can update your emergency contact list through AFA’s Vision Monitoring app. Vision Monitoring is a FREE Mobile and Web app that allows you to manage your central station account from anywhere. By going to you can either sign up for Vision Monitoring OR fill out the emergency contact form on a PDF.

Since 1873, AFA Protective Systems has provided monitoring services to its customers making AFA the longest running central station operation in the country. Our UL Listed, FM Approved and FDNY approved central station facilities are staffed with trained and skilled operators who are certified to receive and respond to alarm and trouble conditions 24 hours a day, 7 days a week. AFA operates multiple company-owned central station facilities with built in redundancies to ensure uninterrupted levels of service. With AFA, you can have confidence knowing that your property will receive a prompt and efficient response in the event of an alarm or trouble condition. Contact us to learn more about our alarm monitoring services!

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