AFA’s Quick Response Time: It’s Built Into Our Culture

Published on December 18, 2020, by AFA Author

When it comes to fire alarm safety and security, time is of the essence. After all, lives and property are at risk. If you experience a fire emergency or have an issue with your fire alarm system, you can expect prompt service from AFA. 

Over our 145 years in business, we’ve developed a culture of responsiveness. A culture where we put customer needs at the top of our priority list, no matter what they may be. You can count on our highly trained and experienced team to address your fire alarm or security issue in no time. We’re dedicated to providing unparalleled response times to give you the peace of mind you deserve. 

Round-the-Clock Response

You may need our services when you least expect it, during the week outside of regular business hours or on the weekends. Fortunately, our trained AFA technicians are available 24 hours a day, 7 days a week, if necessary, to respond to your needs.
Company Owned Central Stations

AFA is pleased to have the longest running central station operation in the U.S. We operate multiple company-owned UL Listed, FM Approved, and FDNY Approved central station facilities with built in redundancies. This way we can provide you with uninterrupted levels of service. 

Time after time, our customers feel confident that they’ll receive a fast response, regardless of when they need it. With AFA, you can have peace of mind knowing that your property will receive a prompt and efficient response in the event of an alarm or trouble condition.

Fully Stocked Warehouses 

Each responding branch office is equipped with a fully stocked warehouse. This ensures our technicians have fast access to all parts they need, when they need them. They’ll be able to arrive at your property with all the essentials so they can get the job done quickly and effectively.

Advanced Technology

As an AFA customer, you’ll be able to manage your central station account, receive custom reports, and request service online. Our technicians will always be in the know about your system’s history and status so they can promptly troubleshoot and repair any issues that may arise. 

Contact AFA Protective Systems, Inc. Today

AFA Protective Systems, Inc. has provided top-notch fire alarm services to its loyal customers since 1873. We provide fast, quality service that you simply won’t find anywhere else. Call us at  877-415-8996 to schedule your appointment or learn more about our offerings. 

 

Categories: Corporate